More and more businesses with physical stores are choosing to launch an e-shop to increase their sales using the Internet. In most cases, such businesses also use an Enterprise Resource Planning (ERP) system for operations like the automated pricing processes or the warehouse monitoring. It is possible to interconnect those two tools you use for any eCommerce or ERP system.
But what do you gain from interconnecting these two systems?
Automating the stock update process
The most time-consuming process of managing an online store that is not connected with an ERP is updating the stock of the warehouse. Each time a product is received or sold online, the warehouse manager must update both the stocks in the ERP and the corresponding information in the e-shop. In addition to wasting considerable corporate time, the above procedure runs the risk of input errors (when the manager is missing, in case of possible replacement of the manager, etc.).
By integrating ERP with your business online store, the above process is automated and the repository is updated only once on the ERP side. The e-shop is then automatically updated by the ERP.
Automation of product updates in the e-shop
In addition to updating the stock, a company occasionally updates its product list. Because of computerization this usually happens on the ERP side. If you maintain an e-shop that is not affiliated with your business ERP, each time you enrich your catalog with new products or remove some of your old ones, you should update both your ERP and your online store manually .
By integrating the two systems, changes to your product catalog are automatically updated in the online store, saving you significant company time.
Safeguarding online sales from the overselling
One major risk facing an e-shop is the mis-selling of products, also known as overselling. If your online store is not connected with your ERP, the warehouse keeper will keep track of the inventory in your warehouse. So, if a product has few stocks and simultaneous sales from the online store, the e-shop stock may not be updated in time, leading some customers to see a product in stock while their stocks have actually run out.
By integrating the e-shop with the company’s ERP, with each online sale, the e-shop automatically updates the ERP warehouse pieces, thus avoiding the risk of overselling.
If you need help connecting your e-shop to your ERP, feel free to contact us!